Frequently Asked Questions

What are the office hours?
The office is open from 9:00AM to 5:00PM, Monday through Friday and 9:00AM to noon on Saturday. Gate hours are from 6:00 AM to 9:00PM, 7 days a week.
What are the access hours?
7 days a week from 6:00AM to 9:00PM.
When can I move in?
Reserve a unit online and complete the move-in process at our office.
How much notice should I give before I move out?
We ask that you give us a 10-day notice.
What documentation do I need to rent a unit?
We require a government issued ID such as driver’s license, state ID, or passport.
What types of leases are offered?
We offer month-to-month leases with billing due on the 1st of every month. The move-in month is prorated.
How do I make a payment?
Pay in person, by phone, mail a check or make a payment through our website. You may also sign up for auto-pay from a bank account or credit card.

What forms of payment are accepted?
Cash, Check, AMEX, Visa, MasterCard, or Discover.

Do you offer boxes and moving supplies?
We have everything you need for sale in our office. Whether you need boxes, tape, or bubble wrap.
Do I need my own lock?
No, we provide a sturdy lock for you.